Company

Creating an engaging and useful feedback and incentives system

Live from the stage/my workspace
 

Financial incentives are inefficient is Dashers don't know what to do or how to do it.Ineffective system, not able to take action. Confusing. Lack of actionable information creates frustration and undermines trust.

 
 
 
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Approach

Foundation: Building Trust

Dashers must trust feedback for the system to work. Build trust by only giving Relevant and Actionable feedback.

  • "This Dasher is the worst!"
  • "It would have been nice if he'd come to my door."

Collection - Unfairness = Feedback

Multiple Approaches

System...

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Gamification

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Direct Audience Feedback

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Results

Copy

 
 
 

Press